Making a positive impact

With a passion for technology and a commitment to excellence, we empower customers to thrive in the digital landscape of healthcare & risk management.

  1. Home
  3. About us
Values & Culture

We hold ourselves to high standards

We aim to simplify complex processes, enhance operational efficiency, and drive growth through our innovative software and services. 

At the heart of our vision is a future where businesses harness the power of technology to achieve remarkable feats.

With a passion for technology and a commitment to excellence, we empower customers to thrive in the digital landscape of healthcare & risk management.

Team Members

Get to know our amazing team

With a passion for innovation and a dedication to excellence, we bring diverse expertise for every customer.

Bandar Ba-Wakid

Chief Executive Officer

Fatemah Alsalman

Compliance Manager

Salman Mohammed S. Hani

Technical Manager

Tarek Abou Saleh

Chief Operating Officer

Gader Alsalman

Risk Manager

Amal Alzahrani

Quality Assurance Manager

Haytham Eid

Chief Corporate Officer

Zaki Alhashem

IT Manager

Abdulrahman Alsaeed

Customer Care Manager

Our Core Philosophies

Helping you grow

Since its creation, TCS has taken, as its foundation, the delivery of quality management services, and the addition of value through enhanced business intelligence reporting and assistance. Our offering therefore is based upon certain tenets we believe to be fundamental to sound and cost effective operations between TCS and its clients. These tenets include but not limited to...

Transparency

We believe all stakeholders should have access to all information relevant to their sphere of operations. You should be made aware at all times of TCS’s intentions, goals, and procedures. TCS ensures that its operations are structured in a manner to benefit all stakeholders, including the company, the providers, and last, but certainly not least, the insured Members.
Cooperation

TCS’s approach is based on working together on a regular process over the period of the agreement to optimize production, coverage conditions, and services. TCS will seek an active role in key decision making related to network composition & negotiations, claim coverage trends & the impact of product design and financing on the above.
Sustainability and Balance

We believe that a good relationship is one that lasts. TCS at all times is committed to an ongoing process of improvement in the quality of services available, and accordingly, welcomes and relies upon feedback of its clients and stakeholders on a regular basis. In addition, TCS commits to maintain and promote its clients’ identity, and not that of itself, at all times.
Technology

We are committed to incorporating technology into our operations to increase efficiency and enhance decision making processes. We are further committed to an ongoing process of research and development and to passing on the benefits of this process to our clients.
Long Term Partnership

A health insurance policy might be only for one year, or more for that matter, but the relationship you build with your stakeholders may last a lifetime. You need a partner that will be there, helping you grow. We believe our operations should benefit all parties concerned. To strengthen the partnerships we build with you, we are committed to a comprehensive development program for our services, systems and processes which we pass on directly to you. We also look to involve our clients directly in our development, integrating their feedback into the way we improve and grow our business.
Access to Funds

We believe that a TPA should not have any access to funds and all financial dealings should be directly between you and the healthcare providers (i.e. the payment of claims, rebates, and savings). This aims to maintain transparency of dealings as TCS is a real Third Party who is hired to protect your best interests and preserve the managed members as well. Being a part of the financial relation will hinder this role and subject the TPA to temptations that disrupts its mission of optimum cost containment.
Sound Portfolio Management

Keeping the balance between preserving insured members satisfaction while managing costs and utilization helps our clients insurance companies grow. We at TCS adhere to a strict philosophy of cost control, tempered by our clients' market strategy and needs. Over the past few years, we have successfully managed both utilization and reduced costs for our clients, despite the increasing pressures of inflation. We are committed to thorough cost control at point of entry and throughout patients' stay in hospital through diligent auditing as well as to passing on the benefits of our efforts to our clients.

Facts & Figures

We give access to providers all over KSA and the Middle East through its network of Affiliated TPAs.

  • Over 5 million claims handled every year.
  • Over 2.8 million lives managed on a daily basis.
  • Contracts with over 2500 HealthCare Providers in KSA in addition to a worldwide network in over 170 countries.
  • Over 150 employees (including Medical Doctors and Registered Nurses) are allocated to follow up and ensure quality service for insured members and client insurance companies.

Statutory Information

  • SAMA License (license date 03/2010).
  • CCHI Accreditation (accreditation date 04/2010).
  • CCHI Accreditation & SAMA License Renewed (03/2013).
  • Register of Commerce No 2051040769 - Khobar - KSA.
  • Licensed by the Saudi Arabian General Investment Authority as a Third Party Administrator with license number 1/665.
  • Company officially registered in 2009 and was incorporated as a Limited Liability Company with paid up capital of 3,000,000 SR.