Healthcare risk management with a focus on trust and accountability
We support insurers, employers, and healthcare stakeholders with claims administration, member service, and operational oversight designed around the realities of the Saudi market.
Your business goals are our top priority.
We believe all parties should have access to all pertinent information; however, each client's data is secured and accessible only by the client.
Keeping the balance between preserving insured members' satisfaction while managing costs and utilization helps organizations deliver better healthcare outcomes.
300+
Team members
2.4M+
Claims / year
24/7
Call center
15+
Years in business
Commitment, transparency, stewardship, and partnerships
Commitment
We work with clients and members with a strong focus on service continuity, accountability, and practical support.
Transparency
We maintain clear communication and strong visibility across processes, decisions, and performance.
Stewardship
We help balance member experience, cost control, and sustainable healthcare outcomes through disciplined operations.
Partnerships
We build long-term, collaborative relationships that support better decisions and stronger delivery across the healthcare ecosystem.
16 years of growth and trust
2010
Established to support insurers and stakeholders with a focused claims administration model.
2014
Expanded service coverage with a dedicated call center and broader operational support.
2018
Reached major operational scale with a growing health and insurance service footprint.
2022
Strengthened member access and digital workflows to support faster and more informed service delivery.
2025
Continues to support the Saudi market with scalable healthcare risk and insurance management services.
Meet the people leading the way
Bandar Ba-Wakid
Chief Executive Officer
Tarek Abou-Saleh
Chief Operating Officer
Roqayah Albasri
Compliance Officer
Ammar Youssef
Network Manager
Your business goals are our top priority.
Talk to our team about claims administration, call center support, provider coordination, and partnership opportunities tailored to your organization.